All prices are proposed in Euro.
For current currency conversion you can see finance.yahoo.com/m5
Letting period and Household amenities
Reservations
Payment conditions
Booking conditions
Deposit
Party size
Surcharges
Cleaning
Cancellation fees
Rules for clients
Letting period
The minimum letting period for our properties is 5 nights even if you stay for fewer nights than that. We generally rent our properties from Saturday to Saturday, with check-out by 10:00am on day of departure. During non–peak periods it may be possible to commence your rental period on a different day, please enquire.
In certain high season periods we are obliged by the owners to rent some apartments for a minimum of 2 weeks. However, it may be possible to negotiate exceptions. Please enquire
Minimum stay must be between two Saturdays and start on Saturday, Sunday and Monday. For late arrival after 7.30 up to 11.00 p.m., Sundays and Italian bank holiday arrivals is required an additional flat fee of €25,00 due to these times being outside of normal office hours. For arrival arranged after 11.00 p.m. the additional fee is € 40 to be paid locally at the consierge.Household amenities
The following services are generally included in the rental charge with the exception of telephone usage. NB: In some cases these amenities may not be included in the price or not be available, and where this is the case, it will be noted in the property descriptions:
- Linens
Properties are supplied with clean household linen on a weekly basis. - Utilities
Heating/air-conditioning, Electricity and Gas. - Professional Services
Staff assistance during check-in, and if necessary, at checkout if not handled by the property owners. - Telephone
Landline, if available, or, a mobile phone if rented through us is always charged extra
Reservations
Primula srl will accept a reservation on the basis of its apartment’s availability. It considers a reservation to be valid only after receiving via fax the rental contract filled in all its parts and signed.
The client will also have to communicate what follows:
Name and surname;
Passport number, date and place of issue, place of residence;
Phone numbers, landline and mobile;
Number of persons that will occupy the villa/apartment;
Composition of beds (doubles, singles – if applicable);
Time of arrival at the meeting point;
Flight/train reference and time of arrival ;
Acceptance of the refundable deposit.
Payment conditions
The reservation is confirmed after we receive the rental contract by fax/mail with payment of the deposit. Please anticipate it via fax (+39 089 873345 or +39 089 873369).
The contract the client sends via fax/mail must include a deposit of a 30% of the rental price, payable by credit card, postal order, bank draft or by bank money wire.
In case you’ll choose to pay with a bank draft or a money order or wire tansfer, the balance will be paid 45 days prior arrival.
In case the reservation will be guaranteed by credit card, the balance can be paid on your arrival in cash (in Euro or equivalent in USD if cash).
Any other extra service requested (e.g. telephone, extra change of bed linen, extra cleaning, baby sitting excursion etc.) - will be paid cash on the place at client arrival.
For all bookings made 30 days or less prior arrival, you’ll need to guarantee the reservation by credit card by oaying iun advacne the full payment.
Bank-transfer swift can be arranged on the behalf of the following bank account:
Primula srl
Current account number : 180/09
Banca Carime, branch of Amalfi (SA) Italia
CAB : 76030 - ABI : 3067
swift code number : CAR MIT 3C 701
Iban: IT77E0306776030 000000000180
Booking conditions
Primula srl will give you the apartment's address and the exact directions to reach it. Our staff will take care to lead you in the apartment; the check-in is possible from 3.30 to 7.30 p.m.
For delays of half an hour and over must be advised to our Amalfi office (+39 089 873 344) or to our staff member.
Requests for late arrivals (later than 7.30 p.m.) have to be confirmed by Primula srl.
Please note that for arrivals after 7.30 p.m. and up to 11.00 p.m., Sunday and Italian Bank Holidays arrivals will be charged an extra flat fee of € 25, 00. For arrival arranged after 11.00 p.m. the additional fee is € 40 to be paid locally at the person that will handle teh check-in.
The person of our staff that will meet you will show you the house and how things work, will ask for the deposit, will read the telephone meter where available, and in some cases ask you to sign the inventory.
If you discover that an item in the inventory is damaged, you must report it at the latest within 12 am of the day after the arrival, otherwise our society will not be responsible for such item. In case of services not included in the rental price our representative is
allowed to cash the agreed amount or to hold the security deposit until you will settle everything.
Arrangements for the departure time will be also taken upon arrival as most apartments have no telephone, so you must keep in touch with our representative to arrange a date for your check-out.
You must check out within 10.30 am of the departure day.
Our assistant will come at the fixed time on your departure day to check the apartment's conditions and cash any extra cost (telephone, etc.) or extra service required during the stay (extra cleaning or extra change of linen and so on).
Deposit
A refundable deposit, usually oin cash, is required against possible damage or loss or any surcharge not included in the price. It is payable to our representative by cash or travel check. Primula srl will give no keys to those who will not pay the deposit. If you leave earlier than 9.00 am we are authorised to keep the deposit until we check that nothing has been damaged. Afterwards you will receive the deposit back by mail.
Party size
We are entitled to refuse admittance to a number of persons exceeding that on the booking form or exceeding the number of beds as in each description. For security reasons and state laws, nobody else is admitted to stay in the rented apartments without the owner authorisation.
Surcharges
Extra bed: depending on the apartment. See each weekly quotation in the description page of the apartments. For extra bed see number of beds available in each description.
Cleaning
You will find your apartment clean and tidy and you must make sure that it will be in the same good conditions when you leave, even though the final cleaning is included in the price.
The apartment must be left in order and free of garbage.
The refrigerator must be emptied and kitchenware must be washed up.
On the contrary, you will be requested to pay an extra charge of Euro 50, 00 that will be taken out from the refundable deposit.
Cancellation fees
If you cancel a reservation you will be charged of the following penalties starting from the date of your written notification:
If the cancellation arrives after the payment of the deposit, the 30% of the letting price will not be returned;
50% of the weekly price (or rented period) will be charged if the cancellation is made/notified up to 60 days before the first day rent;
80% of the weekly price (or rented period) will be charge if the cancellation is made/notified up to 40 days before the first day rent.
No refund will be returned if the cancellation is made in the 30 days before the first day rent or in case of non show at the apartment..
Rules for clients
All condominium rules and regulations must be observed. Between 1 pm and 3 pm and 11 pm and 8 am apartment occupants shall not make any loud noise.
Animals are not admitted in the lodgings unless other agreements have been taken.
In the event that you will not follow the building rules and regulations, (such as noise etc. during the mentioned hours), we reserve the right to drive you immediately away from the apartment without having to refund you.
Moreover the Primula srl will require a payment for any damages caused.
In case the apartment's keys are lost, we will be allowed to charge the amount of Euro 25, 00 which includes the change of the safety lock.
In case you will forget the keys inside the apartment and our staff’s presence is required to open the door, we will be allowed to charge the amount of Euro 20, 00.
For further information that are not mentioned in this statement please do not hesitate to contact us:
Primula srl
Via Supportico Rua 4
84011 AMALFI (SA) ITALY
tel +39 089 873344
fax +39 089 873345 or +39 089 873369
e-mail: info@vacationsamalfi.com